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Privacy policy

                     

 

Privacy Policy

Please Read Carefully!

Last Updated: October 13, 2012 

 

Privacy Policy Statement

Collection of Information:

Fill2ship highly regards customer privacy as an important part of our relationship with customers. The following privacy policy applies to all of our customers using the fill2ship website, and complies with recognized privacy standard and norms in the industry.

In order to use the Fill2ship website we may require information from you in order to provide the best service possible to you our customer.

Correspondences may also be collected and stored, especially in regards to sales, support, accounts and email.

Any information collected by the company is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax, online chat or directly via our website

 

Use of Collected Information:

any details collected from Fill2ship customers is required in order to provide you with our products and/or services, for a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information:

Security of your personal information is of paramount importance to us. When you enter information (such as credit card numbers) on our website, we encrypt that information using secure layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our website, you can email us at

custserv@fill2ship.com.au

Access to Collected Information:

If your personally identifiable information changes, or if you no longer desire to use the Fill2ship service, you may correct, update, delete or deactivate it by emailing us at custserv@fill2ship.com.au or choosing unsubscribe on our email offers.

Orders:

If you purchase a product from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing puposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications:

Fill2ship uses personally identifiable information for essential communications, such as emails, account information, and critical service details. We may also use this information for other purposes, including promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at custserv@fill2ship.com.au with the word UNSUBSCRIBE listed in all caps in the subject line of the email.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with the party.

Third Parties:

Fill2ship may at its discretion use other third parties to provide essential services on our site or for our business processes (such as logistics providers). We may share your details as necessary with the third party to provide the service that we require them to provide (such as delivery details of ordered goods).

The third parties are prohibited from using your personally identifiable information for any other purpose, other than the service that Fill2ship intends for them to provide.

Fill2ship does not share any information with third parties for any unknown or unrelated uses

Legal:

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our company and/or website.

Links:

Links on the Filll2ship site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name fill2ship.com.au

 

Changes to Privacy Policy:

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places on the website we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review this document frequently. If we make material changes to this policy, we will notify you via our privacy statement document, by email, or by means of a notice on our homepage.